FREQUENTLY ASKED QUESTIONS
We've got you covered.
Do I need to keep the cupcakes in the fridge?
No!!!! Cupcakes with buttercream icing are best eaten and stored at room temperature. You can extend the freshness of your cupcakes by storing them in an airtight container and keeping them out of the sun.
What is the minimum cupcake order?
Monday to Friday the minimum cupcake order is 12 Large (muffin size), 12 Medium (standard) or 24 Mini (bite size) cupcakes. There is no minimum order for Saturdays or Sundays.
Can I purchase cupcakes without placing an order?
We are a special occasion baker - Monday to Friday we work by order only so you need to place an order in advance, however for those that just want a couple of cupcakes to satisfy your taste buds, you can purchase cupcakes without placing an order from our retail boutique on Saturdays and Sundays during our retail opening hours. Refer to our SHOP HOURS page for more info.
What is the maximum cupcake order?
Just how many mouths are you trying to feed? We are more than happy to accept large orders of 1000 cupcakes or more.
What is your method of payment?
We happily accept payment by Cash, Direct Deposit, VISA, MasterCard or American Express. Paypal can be arranged for overseas orders.
Do you deliver?
Yes, we do! More information on our delivery service can be found on our DELIVERY page.
Do you do gluten free cupcakes?
We don't specalise in gluten free, but yes, we can do gluten free vanilla option on request in addition to your normal order but there is a minimum order of 12. Generally gluten free cupcakes have minimal / no decoration as we can't guarantee all decorations are gluten free.
Do you do vegan cupcakes?
No, unfortunately we do not cater for vegans sorry!
How do I transport the cupcakes?
The cupcakes will be in special boxes so that they are safe to travel in the car. They are best completely flat such as on the front floor or in the car boot. Please ensure you have sufficient space so that cupackes can be transported safely.
How much notice do you require for an order?
Cupcakes by K are baked fresh to order. A minimum of 48 hours notice is usually required for orders but we may require 2 weeks notice or more if you require a handmade custom edible decoration. However, please give us as much notice as possible to ensure we can meet your order on the date required. Of course, if you require an order at the last minute it doesn’t hurt to ask.